[Cheminot]

Oorspronkelijk geplaatst door Het Oosten

Een Brits reiziger...:

I have been commuting to Cardiff every day for the last nine years and do not believe there is anything to be satisfied about. There are no facilities at all at my station, only a tiny, draughty 'bus stop' type shelter, and despite all trains having to travel through it, they only stop here once every two hours. The trains are frequently late or cancelled, and no other provisions are made, so while the passengers at my station are waiting for our train to arrive, we all have to stand and watch other trains go straight through, having stopped at the station before and which will be stopping at the station after, just not our station. There is no improvement in the new time table, in fact the times of the trains for my station are now much worse. The train conductors are mainly helpful and pleasant, but surely the primary purpose for a train company, should be to run trains frequently and on time, and in both of these areas Arriva fail utterly.
A Williams, Pontypool, Wales

Dat is de getuigenis van één reiziger, zo kan ik je een veelvoud van ergere meningen geven over de NMBS... -)